Hire Us

We offer excellent, reliable & affordable watch repairs & restoration. All automatic & manual-wind timepieces are welcome! We accept quartz watches for services listed below.

Redialling ($20-$30)

repainting entire surface of the dial, replacement of markers, or re-application of faded detail.

We do EXCELLENT redialling even on luxury watches - we have very talented & skilled artists! They're so good at it that you couldn't even tell that a watch has been redialled, it's just going to look brand new & perfect!

Buffing ($5)

removing scratches, some rust/tarnish & shallow dents from crystal, case & bracelet of the watch.

Parts Replacement ($20-$50)

replacing broken or damaged parts (crystal, band/bracelet, clasp, crown & bezel).

Movement Repair/Overhaul ($20-$115)

if your watch just isn't working right, this is what you need. Our specialist can spot & repair any technical problems that others can't!

Movement Clean-up ($20)

cleaning movements to ensure smooth running condition of watches. Our specialists can take any type of watch apart & put them back together minus rust & dirt!

Service Procedure

1. Customer fills out Request-for-Service Form
2. Big Ben Watches emails price quote for servicing of watches
3. Customer reviews & approves price quote
4. Big Ben Watches sends invoice
5. Customer sends payment... read more about payment
6. Big Ben Watches confirms receipt of payment
7. Customer ships out defective watches
8. Big Ben Watches ships back serviced watches within 2 weeks... read more about international shipping

We recommend that you ship out your watches through Registered Mail, available at your local post office & are cheaper than UPS or Fedex. Never send your watches through Air Mail! Send a minimum of 2 watches for repair to make the most out of your shipping expense.

Request-For-Service Form